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Jarkko Moilanen

#3 To whom are you selling to in the Data Economy?

Products are created for customers and sales. That applies to data products as well. Data Product toolkit helps you to focus on defining the value proposition for your customer and think about who is the primary customer. You must have a target persona, a stereotypical customer for whom you are offering data products. That persona can initially be fictional, but later on, you should aim for data-driven customer personas.


80% are data scientists


Different data products might have a slightly different customer profile, but in 80% of the cases, the customer is a data scientist. Keep in mind that traditional application developers are data product consumers too as well as their managers. Thus your data product-related material and communication must serve both technically savvy and business-oriented people. At the moment data scientists are the sweet spot as the customers for data products.


Data scientists are a new breed of analytical data expert who have the technical skills to solve complex problems – and the curiosity to explore what problems need to be solved. They're part mathematician, part computer scientist and part trend-spotter. Products are created for customers and sales. That applies to data products as well.


Data Product toolkit helps you to focus on defining the value proposition for your customer and think about who is the primary customer.

You must have a target persona, a stereotypical customer for whom you are offering data products. That persona can initially be fictional, but later on, you should aim for data-driven customer personas.


Data product customer profile is changing


Future is changing the setting for data products too. To be able to use data products in own apps or environments in minutes without writing any code is becoming the winning feature. Why? Currently we are witnessing lack of developers around the world. Despite of the efforts like training more developers, the situation is not expected to get much better. We will have shortage of software developers in the future. The same is happening with the data scientists as well.


The remedy is to drop the barrier to use data by other people than just hard core developers or data scientist. We - the average business developers - are in the spotlight soon. We are expected to build simple apps and consume data products to create value internally and externally by increasing sales, customer experience and efficiency.


We business people must become “DIY data scientists”. We must be able to use ready-made tools and data products to create quick and dirty solutions for business needs. Thus nocode and low-code solutions are deemed to rise as is expected to happen on the more traditional application development where APIs now reign.


Business oriented segment becomes more important


As I mentioned in the beginning you have two personas among the customers - technically oriented developers and business oriented managers. Nowadays the developer persona is in the focus.


It seems that in the future you might want to focus more on the managers since they are destined to be your data product consumers. The size of the markets is also bigger among the not so technical business people.

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